Job Description:

Processes transactions in one or more of the company’s internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

Job Responsibilities:

Enter data based on customer instructions and screen prompts
Communicate computer system problems
Complete all tasks by customer’s specified deadlines.
Other duties as assigned
Acknowledge out of balance transactions
Use full keyboard and numeric pad.
WORK SCHEDULE**
Thursday-Sunday 7:00am – 5:30pm

Job Requirements/Qualifications:

PC literate
Ability to solve problems logically
Ability to maintain minimum production standards
Ability to work over when needed
Ability to work in team environment
Ability to communicate effectively
Ability to handle high volumes of work
Ability to organize and set priorities
Good hand eye coordination.
Ability to work under pressure
Ability to complete work quickly
Ability to detect and handle unusual situations
Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Ability to work with little supervision
Ability to stand for long periods of time, lift 5-15 pounds, lift overhead, bend and be comfortable in a fast-paced production environment.
Detail & Quality oriented
Ability to identify processor and remitter errors
General understanding of Lockbox.
Ability to grasp basic data processing concepts/procedures
Flexible with start and stop type depending on the business needs.
Ability to adapt to new methods in an automated environment