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Home » Bank Of America Internship – Operations Representative In Allentown

Bank Of America Internship – Operations Representative In Allentown

    Website Bank of America

    Job Description:

    Processes transactions in one or more of the company’s internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.

    Job Responsibilities:

    • Enter data based on customer instructions and screen prompts
    • Communicate computer system problems
    • Complete all tasks by customer’s specified deadlines.
    • Other duties as assigned
    • Acknowledge out of balance transactions
    • Use full keyboard and numeric pad.
    • Thursday-Sunday 7:00am – 5:30pm

    Job Requirements/Qualifications:

    • PC literate
    • Ability to solve problems logically
    • Ability to maintain minimum production standards
    • Ability to work over when needed
    • Ability to work in team environment
    • Ability to communicate effectively
    • Ability to handle high volumes of work
    • Ability to organize and set priorities
    • Good hand eye coordination.
    • Ability to work under pressure
    • Ability to complete work quickly
    • Ability to detect and handle unusual situations
    • Has knowledge of commonly used concepts, practices, and procedures within a particular field.
    • Ability to work with little supervision
    • Ability to stand for long periods of time, lift 5-15 pounds, lift overhead, bend and be comfortable in a fast-paced production environment.
    • Detail & Quality oriented
    • Ability to identify processor and remitter errors
    • General understanding of Lockbox.
    • Ability to grasp basic data processing concepts/procedures
    • Flexible with start and stop type depending on the business needs.
    • Ability to adapt to new methods in an automated environment

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