Job Description:

Entry level Operations Supervisory position. Reports to a Team Manager or Operations Manager. This is an Individual Contributor that directs a small unit or section of the company’s internal operations activities. Responsibilities focus on the day to day resolution of problems and execution of transactions within specific operations units requiring immediate and frequent involvement with unit activities, e.g., reviewing and authorizing General Ledger entries, approving exception processing, etc. Reviews operations procedures and implements changes and ensures the enforcement and adherence to operations procedures. Provides guidance to staff and may handle exception items or unusual situations, referring more complex problems to a senior level manager.

Job Responsibilities:

Coaching and development skills
Proficient in Microsoft Office
In-depth knowledge of performance metrics
Excellent communication and leadership skills
Organization and time-management skills
Decision-making skills

Job Requirements/Qualifications:

Commitment to challenging the status quo and promoting positive change.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner